01 — Commerce & RetailProduction · 5 Live Deployments

Ecom OS

The Commerce Operating System

Sales, inventory, warehouse, purchasing, accounting, customers and online commerce — one platform, one source of truth. Built for businesses that have outgrown disconnected software.

Find your configuration Talk to a Solutions Architect

Modules

Live Clients

Languages

Full

Source Owned

app.ecom-os.com/dashboard

Main / Dashboard

Business Overview

Last 14 daysCreate Order

Revenue

$21,840

▲ 12.4%

Orders

486

▲ 8.1%

Avg Order

$45

▲ 3.2%

COD Pending

$5,430

▼ 5.6%

Sales · Last 14 DaysPeak $2,410

Recent Orders

Invoice	Customer	Channel	Status	Courier	Total
INV-9241	RHR. Hasan	Website	Delivered	Pathao	$61
INV-9240	SKS. Karim	WhatsApp	In Transit	CarryBee	$30
INV-9239	MAM. Ahmed	Retail POS	Paid	Walk-in	$98
INV-9238	TBT. Begum	Facebook	COD Risk	Hold	$22

Find Your Configuration

Which describes you?

Pick a profile — the modules and pricing below adjust to what you actually need.

Deployed For

bdBasketPriyo CollectionRiioBDSwaggerBrandSagi & Co

The ProblemFragmented → Unified

Your revenue grew. Your operations didn't.

Today08 disconnected tools

Orders arrive from five places. Stock lives in a spreadsheet. Accounting lives somewhere else. Every handoff is a person retyping data.

Excel inventorySeparate POSManual accountingWhatsApp ordersMessenger DMsCourier booking by handNo customer databaseReports built manually

With Ecom OS01 platform

One order enters once and moves through every department automatically. No re-keying, no reconciliation, no spreadsheet in the middle.

One inventory, live across every channel
One customer record, every order attached
Courier dispatch without leaving the order
Accounts posted as transactions happen
Reporting that needs no assembly

Inside the Platform05 Core Workflows

See it working.

01 — Order Management

Every channel, one queue.

Retail, website, Facebook, Instagram, WhatsApp and phone orders land in the same list with the same statuses. Filter by channel, date or payment state; act in bulk.

Bulk invoice print and bulk courier dispatch
Server-side filters — selection survives paging
Inline order notes and item edits

app.ecom-os.com/sales/list

Selling / All Sales

All Sales · 1,038

Filters · 2Export＋ Create Order

Channel: AllLast 30 days4 selected

Invoice	Date	Customer	Channel	Payment	Fulfilment	Courier	Total	Due
INV-9241	27 Jul	RHR. Hasan	Website	Paid	Delivered	Pathao	$61	—
INV-9240	27 Jul	SKS. Karim	WhatsApp	COD	In Transit	CarryBee	$30	$30
INV-9239	26 Jul	MAM. Ahmed	Retail POS	Paid	Collected	Walk-in	$98	—
INV-9238	26 Jul	TBT. Begum	Facebook	COD	On Hold	Risk 42%	$22	$22
INV-9237	26 Jul	NIN. Islam	Instagram	Paid	Packed	Pathao	$41	—
INV-9236	25 Jul	FRF. Rahman	Website	Paid	Delivered	CarryBee	$133	—

02 — Point of Sale

Built for the counter.

Barcode scanning, split payments, held carts, returns and receipt printing — with a second customer-facing display and stock that moves the moment a sale closes.

Customer-facing display on a second screen
Cash register open/close reconciliation
80mm thermal receipts and A4 invoices

app.ecom-os.com/pos

Selling / POS

⌘ ScanHold

AllKitchenPersonal CareGadgets

Kemei KM-809A Trimmer

$29

Steel Food Container 3pc

$17

Wireless Earbuds Pro

$47

Non-Stick Fry Pan 24cm

$31

LED Desk Lamp

$21

Travel Backpack 30L

$53

Digital Wall Clock

$14

Car Vacuum Cleaner

$45

Cart · 3M. Ahmed

Kemei Trimmer × 1$29

Fry Pan 24cm × 2$62

LED Desk Lamp × 1$21

Discount− $5

Total$107

CashCardbKashSplit

Complete Sale

03 — Catalogue & Inventory

Variants that actually scale.

Build a colour × size matrix in one pass, with per-variant SKU, price, stock and photography. Retire a variant without destroying its sales history.

Automatic SKU generation per combination
Per-colour imagery on the storefront
Stock held per variant, per warehouse

app.ecom-os.com/products/edit/1284

Catalog / Products / Edit

Cotton Kurti — Variant Matrix

+ ColourSave Product

4 colours5 sizes20 variants1 archived

Colour / Size	XS	S	M	L	XL	Price
Charcoal	12	28	34	19	7	$36
Maroon	8	22	31	14	0	$36
Purple	15	19	26	21	9	$38
Teal	0	11	17	13	4	$38

Stock shown for Warehouse 01 · Main. Archived variants retain sales history.

04 — Courier & COD Intelligence

Ship less. Collect more.

Dispatch to your couriers from the order screen, in bulk or one at a time. Consignments and delivery status sync back automatically — and every customer carries a delivery reliability score so high-risk cash-on-delivery orders get flagged before you ship.

Reliability score from real courier history
COD reconciled against collected cash
Off-app parcels linked back to the order

app.ecom-os.com/sales/INV-9238 · dispatch

Selling / Order / Dispatch

Fraud & Delivery Check

Review before dispatch

68%Success

Total parcels41
Delivered28
Returned / cancelled13
COD outstanding$22
RecommendationAdvance payment

Request advanceDispatch anyway

Courier	Consignment	Zone	Status	COD
Pathao	PTH-7741208	Zone 4 · Central	In Transit	$30
CarryBee	CB-2290431	Zone 9 · Harbour	Delivered	$61

05 — Financial Reporting

Margin, not just revenue.

Revenue, cost of goods, courier fees, discounts and returns resolved into one profit figure — per channel, per product, per period. Exportable, and built from the same ledger the rest of the platform writes to.

Courier fee captured at dispatch
Retail and online revenue in one view
Trial balance, P&L and balance sheet

app.ecom-os.com/reports/sales-financial

Finance / Reports

Sales & Profitability

This MonthCSV

Gross Revenue

$46,710

Cost of Goods

$28,030

Courier Fees

$2,195

Net Profit

$14,277

▲ 30.6% margin

Channel	Orders	Revenue	COGS	Returns	Net	Margin
Website	512	$22,910	$13,640	$1,045	$8,225	35.9%
Retail POS	274	$12,995	$7,845	$155	$4,995	38.4%
WhatsApp	148	$6,255	$3,860	$568	$1,827	29.2%
Facebook & Instagram	104	$4,550	$2,685	$440	$1,425	31.3%

Platform Modules08 of 08 included in your edition

Eight modules. One system.

Inventory

Products, variants, warehouses and live stock movement.

Not in this edition

Point of Sale

Counter checkout, registers, returns and receipts.

Not in this edition

eCommerce

Storefront, coupons, reviews and customer accounts.

Not in this edition

Courier & COD

Dispatch, tracking, reconciliation and risk scoring.

Not in this edition

CRM & Loyalty

History, balances, points and ledgers per customer.

Not in this edition

Intelligence

Live margin, stock valuation and channel analytics.

Not in this edition

Purchasing

Suppliers, purchase orders, receiving and payments.

Not in this edition

Warehouse

Transfers, adjustments and damages with audit trail.

Not in this edition

The COD LedgerInteractive · Your Numbers

What is failed delivery costing you?

Every returned cash-on-delivery parcel burns freight in both directions and ties up stock for a week. Move the sliders to your own trading numbers and see the annual figure — then what reliability scoring recovers.

COD Loss CalculatorLive · USD

Orders per day100

10500

Average order value$45

$10$300

COD failure rate20%

5%45%

Failed-delivery rates run 15–30% across cash-on-delivery markets. Set yours if you know it — the figures update as you drag.

Burned per year$64,800

Failed parcels / month600

Round-trip freight burned / month$5,400

Stock locked in transit$27,000

Recovered by reliability scoring / month$1,890

RecoveredResidual loss

Business Edition pays back in21 days

Model: round-trip courier freight and handling at US$9 per failed parcel. Reliability scoring assumed to prevent 35% of failures by flagging high-risk orders for advance payment before dispatch. All figures in USD. Indicative only — we build the real model against your own courier statements during the assessment.

PricingOne-Time Licence · You Own It

Four editions.

Every edition is a one-time licence — the codebase, infrastructure and data belong to you. Your selected profile is highlighted.

Inventory Edition

For businesses replacing spreadsheets and manual billing with a proper stock system.

US$700

One-time licence
+ US$150/yr maintenance

Payback at your volume: 12 days

Inventory, variants & stock adjustments
Barcode & SKU management
Billing, invoicing & customer database
Purchasing & supplier management
Standard reports & user roles
Installation & team training

Get StartedRemote install

Business Edition

Your Match

For businesses selling in-store and online who need both running off one stock pool.

US$1,300

One-time licence
+ US$250/yr maintenance

Payback at your volume: 21 days

Everything in Inventory, plus

Point of Sale with customer display
Online store & order management
Courier dispatch & COD intelligence
CRM, loyalty & business analytics
Role-based permissions
Channel profitability reporting

Book a DemoMost deployed

Business Plus

For multi-branch and multi-warehouse operations that need central control.

US$3,499

One-time licence
First year maintenance free

Payback at your volume: 56 days

Everything in Business, plus

Multi-branch & multi-warehouse
Priority technical support
Dedicated onboarding engineer
Advanced business configuration
Consolidated group reporting
Stock transfer between locations

Talk to SalesGuided rollout

Enterprise

For distribution, manufacturing and multi-company groups with their own workflows.

Custom

Scoped per organisation
Enterprise SLA

Payback at your volume: Scoped per organisation

Everything in Business Plus, plus

Custom workflows & ERP development
Manufacturing & distribution modules
API development & integrations
Dedicated infrastructure
Unlimited branches & warehouses
Named success manager

Contact EnterpriseAssessment first

All editions include

Implementation
Data migration
Staff training
Go-live support
Documentation
Security updates
Source ownership
Cloud or on-prem

Enterprise Commerce PlatformCustom Pricing

Custom built around your business.

No two enterprise businesses operate the same way. Our enterprise team analyses your workflows, operational architecture, approval processes, warehouse operations and customer journey — then designs a fully customised omnichannel commerce platform around them.

Contact Enterprise Sales

Enterprise scope may include

Business Process Analysis
Workflow Automation
Custom ERP Development
Omnichannel Architecture
Warehouse Automation
Manufacturing Modules
Distribution Management
AI Automation
Custom Dashboards
API Development
Third-Party Integrations
Mobile Applications
Dedicated Infrastructure
Enterprise SLA & Support

Frequently Asked Questions05 Answers

Is Ecom OS cloud-based?

Yes. Ecom OS deploys on the cloud or on your own infrastructure, depending on your requirements and data policies.

Can Ecom OS support multiple branches?

Yes. It manages multiple branches, warehouses and locations from one system, with branch-level reporting and consolidated group analytics.

Do you provide training?

Every implementation includes onboarding and staff training so your team is operational from day one.

Can the platform be customized?

Yes. We build custom workflows, integrations, reports and enterprise modules around your operational requirements.

What does annual maintenance include?

Software updates, security patches, technical support, bug fixes and compatibility improvements. Custom feature development is quoted separately.

Stop managing software.

Start running your business.

We'll assess your current operations, map them to the right configuration, and show you exactly how the platform fits.

Request a Consultation All Platforms